Aged care algorithm can't be overridden — even when assessors see it get it wrong

An algorithm sets aged care funding levels under the integrated assessment tool. Assessors can't override it — even when they believe someone's been short-changed. The Guardian found no legal basis for blocking human override. Assessors and older people call it "cruel" and "inhumane." The Ombudsman is investigating. The Senate passed a bill in July to restore human override.