H&R Block's New Hybrid Tax Service Combines DIY Convenience With Expert Backup
H&R Block has introduced Tax Pro Review, a new service that lets customers prepare their own taxes using the company's online tools, then have a tax professional review their work before they file it. This approach sits somewhere between using basic tax software on your own and hiring someone to do everything for you in person. It's designed for people who like the convenience of doing things online but want reassurance that their taxes are correct before submitting them. This hybrid approach—mixing self-service with professional oversight—is becoming more common across other service industries that combine human expertise with digital tools.
Published