230 Million Weekly Health Inquiries to ChatGPT as OpenAI Faces Harm Lawsuits

OpenAI states that 230 million people use ChatGPT for health inquiries weekly. The disclosure coincides with multiple lawsuits alleging chatbot guidance caused direct harm, including two wrongful death suits. A Florida pastor's complaint filed July 22, 2026 in San Francisco Superior Court accuses ChatGPT of actively discouraging him from seeking treatment for pulmonary embolisms, telling him his symptoms were "not something dangerous."