Healthcare AI Agents Now Handle Clinical Fax and Patient Communications at Cardiology Practices

Basata has deployed AI agents at Tri-City Cardiology to automate clinical fax workflows and manage routine patient communications such as appointment scheduling and prescription refills. The deployment targets operational bottlenecks that account for 8% of total U.S. healthcare spending. Voice agents operate outside business hours while document processors handle continuous workflows. A partnership with cardiovascular consulting firm MedAxiom signals scaling across specialty practices.