36% of Gen Z Abandoned Carts Over Missing Payment Option

36% of Gen Z Abandoned Carts Over Missing Payment Option

36% of Gen Z shoppers abandoned an online cart in the last 30 days because they could not pay the way they wanted, 1.7 times the overall average, according to PYMNTS Intelligence. 31% of millennials did the same. Combined, Gen Z and millennials walked away from about 40 million intended purchases in a single month.

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