Federal Agency Checks Nine Big Banks for Unfair Account Closures

On Oct. 14, 2026, the federal agency that protects bank customers opened a check of nine big banks — JPMorgan Chase, Bank of America, Citibank, Wells Fargo, U.S. Bank, Capital One, PNC, TD Bank and BMO — to see if they broke fair-treatment rules, after bank examiners found they refused service and treated customers unfairly.