Aged Care Provider Arcare Charged Residents Based on Wealth, Not Services, Lawsuit Claims

A class action filed in Federal Court alleges Arcare charged residents across 50+ facilities over $100 million in daily fees based on what they could afford, not what services actually cost. Residents paid for services many couldn't use—high teas, TV subscriptions, exercise classes. The case questions whether Australia's framework allowing "additional services" fees has been misused in ways that break consumer law.