Salesforce Offers Koa as Alternative to Claude, ChatGPT

Salesforce will offer its Koa AI model inside Agentforce for complex, multi-step tasks. That work previously went to outside models like Claude or ChatGPT. Agentforce lets customers build work agents for service, scheduling and similar jobs. Salesforce says Koa is open-weight, with shared design, and token-efficient, using less computing power.