KLM Apologizes After Denying Paralympian an Aisle Chair on Long Flight

KLM apologized after Paralympic athlete Hannah Babalola was denied an onboard aisle chair during an 11-hour flight from Cape Town to Amsterdam on June 9, 2026. EU rules require airlines to provide this equipment on long flights. The airline hasn't explained why—whether missing equipment, insufficient crew training, or procedural failure—each reason suggesting different fixes and revealing different compliance gaps.