KLM Apologizes but Won't Say Why It Denied Paralympic Athlete an Aisle Chair

KLM apologized after Paralympic athlete Hannah Babalola was denied an onboard aisle chair during an 11-hour flight from Cape Town to Amsterdam in June 2026. EU rules require airlines to provide this equipment on long flights. The airline hasn't explained whether the failure was missing equipment, inadequate staff training, or a procedural mistake—each revealing a different problem.