Ombudsman Finds Robodebt Transparency Advice Ignored in Aged Care Tool

Ombudsman Finds Robodebt Transparency Advice Ignored in Aged Care Tool

A Commonwealth Ombudsman report from October found transparency recommendations from the robodebt royal commission were ignored when the government's Integrated Assessment Tool (IAT) was developed. The algorithm, which sets older Australians' home care support, has been found to routinely under-assess needs. The government has since banned aged care assessors from overriding its incorrect decisions.

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