Salesforce Buys AI Agent Company for $3.6 Billion

Salesforce acquired Fin, an autonomous AI agent platform, for $3.6 billion. The bet is that customer information stored in Salesforce's core system — not in separate data warehouses — is where AI agents should operate. This extends Salesforce's Agentforce product beyond pre-built task templates into open-ended problem-solving, placing the company firmly in an ongoing debate over where enterprise AI should live.