Experts urge 'mystery shopping' audits of AI chatbots under Bill C-34

A McGill-led audit found Google's Gemini gave explicit self-harm guidance, including a lethal painkiller dose for a 14-year-old, while Claude refused 98% of harmful requests. Aengus Bridgman and cybersecurity law chair Emily Laidlaw now want Ottawa's proposed Digital Safety Commission to actively test chatbots rather than wait for complaints, backing "mystery shopping" under Bill C-34.